Gurpreet Khanna
Director and CEO
Indian skies are going to be one of the busiest in the near future, as the country aims to become the third-largest aviation market by 2020 and the largest by 2030. In May 2016, domestic air passenger traffic rose 21.63 percent to 8.67 million from 7.13 million during the same month of last year. Passenger traffic during FY 2015-16 increased at a rate of 21.3 percent to 85.57 million from 70.54 million in the FY 2014-15. If Indian civil aviation industry continues to be on this high-growth trajectory, by 2035, the Indian Civil Aviation sector will employ 0.8 to 1 million personnel directly and another three million indirectly. To facilitate creation of higher order skills in the Civil Aviation sector and to build a sustainable competitive edge, the country needs educational institutions that can address the latent need for enhancing the quality of training in the Civil Aviation sector. One such establishment was Airawat Aviation Academy, which was formed by Airawat Group in 2007.
However, the growing demand for customer satisfaction in areas of service, excellence and planning led to the institutionalization of Airawat Aviation Academy’s training to the next level, which led to the creation of ‘Institute for Excellence in Services & Planning (IESP)’ in 2011. Today, with excellence being the core of competition, IESP’s ‘Learning & Development’ wing focuses entirely on developing customized training solutions in the services and planning sectors through its two unique Training formats: Business to Business Training (B2B) and Business to Customer Training (B2C).