LTIMindtree, IIM Mumbai Unveil Exec AI Program in CX Design

• LTIMindtree and IIM Mumbai partner for a 1-year blended PGPEx in AI-based Experience Design.
• The program combines online learning with two on-campus sessions focused on CX and AI integration.
• Aims to bridge the academia-industry gap and empower professionals to transform customer experience using AI.

LTIMindtree, a global leader in technology consulting and digital solutions, has signed a Memorandum of Understanding with the Indian Institute of Management Mumbai (IIM Mumbai) for a 1-year Blended Post Graduate Program for Executives (PGPEx) on AI-based Experience Design. 

The annual program aims to equip professionals with extra-ordinary skills in designing the customer experience (CX) through the transformational potential of artificial intelligence.

The program, mainly offered online, includes two intensive week-long on-campus sessions at IIM Mumbai. These sessions offer participants the priceless chance to interact directly with distinguished faculty and work alongside industry colleagues.

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The curriculum has been carefully crafted to meet the growing need for AI-focused experience design. Participants will acquire knowledge in advanced CX concepts while enhancing strategic business insights through combined management courses.

"Our partnership with IIM Mumbai underscores our commitment to nurture and groom talent for future of work," said Mr. Venu Lambu, CEO (Designate) & Wholetime Director, LTIMindtree. "By combining LTIMindtree's deep industry insights with IIM Mumbai's academic excellence, this program empowers professionals to redefine customer experience in an AI-driven world. It is a significant milestone in shaping the future of CX design and its transformative impact on businesses globally."

"At IIM Mumbai, we are happy to partner with LTIMindtree to launch this pioneering program in AI-led Experience Design," said Prof. Manoj Kumar Tiwari, Director, Indian Institute of Management Mumbai (IIM Mumbai). "By combining our academic rigor with LTIMindtree's industry expertise, we're empowering executives to harness the power of AI and redefine customer experiences. This collaboration embodies our commitment to innovation and bridging the academia-industry gap."

This partnership represents the shared vision of LTIMindtree and IIM Mumbai and their aims to foster innovation and the connection of academia and industry. The two organizations are working together to grow the next generation of professionals with the knowledge to facilitate relevant AI-driven customer experiences to help businesses achievement.