Higher Education Review Magazine

Higher Education Review ›› Magazine ›› July-2018 issue

The Significance of Industrial Training in Hospitality Industry

Author : Shafee Ahmed, Director & CEO, Purpletree Hotels & Hospitality Services

Shafee Ahmed

Director & CEO, Shafee Ahmed Purpletree Hotels & Hospitality Services

Today, the hospitality industry is facing a serious dearth in the number of qualified professionals at the entry level. The major reason for the shortage can be conferred to inability of the industry in providing an attractive salary package and the prolonged work timings which is not fixed like 9 to 5 jobs. So, the students from the hospitality industry get easily lured to the jobs given by the IT industry which includes BPO and KPO jobs. They take the cream of the students into their company and the left ones are mostly unaware of the industry requirements and lack basic communication skills. Hence, the industry is left with no choice but to recruit them as they are in need of a workforce. So, I'll pen down some of the key points which will help the hospitality aspirants and the students to understand the industry.

Choosing the right institute

The students must ensure that they take the course which encourages for a one-year internship with the industry apart from a formal training of three years. The students must select institute which provides them with the facility to work with the industry or have good industry tie-ups. Because there are institutes which demands a good fortune from the students as fees and don't facilitate them with sufficient training. So, it is better to contact the alumni of the Institute beforehand for getting more information on the training offered.

Communication Skills

As most of the students don't possess basic communication skills, the institutes which are rendering them formal training in hospitality must also ensure that they are given personality development training. We don't expect the students to be an expert in the field of communication but at least have a basic standard of communication competency is required. Recruiters in this industry look out for candidates who have a charming personality imbibed with necessary skills.


July 2018

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